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FAQ

General Questions

Ardent Roleplay brings augmented reality models to tabletop roleplaying games. We help game masters speed up their preparation time and create an immersive visual experience for players. 

The Ardent Roleplay app provides high quality, dynamic miniatures and scenery right from your phone with the added benefit of visual effects and individualisation. Our digital creatures, characters, environments and props are both economical and easy to transport, resolving major aspects that have previously deterred many RPG players. 

Ardent Roleplay uses marker-based augmented reality technology. You will use our Encounter Cards which are scanned with the AR mobile app to see amazing animated 3D miniatures and encounters on your mobile device. There are two modes of play:

Mini Mode
Mini Mode offers a free and simplified option to get started. Simply load in a Mini Mode set and begin scanning cards to see amazing AR miniatures!

Encounter Mode
Game masters can host Campaigns & Sessions that players can join. GMs can use a control panel in the mobile app to send individual players States (animated changes) within AR encounters – in real time!

The AR models (Encounters) are assigned to cards by the GM using the Ardent Roleplay Creation Kit desktop app, or from a ready-to-play Adventure.

You can download our mobile and tablet app from the App Store or Google Play.

 

 

 

 

You can download our Creation Kit for Mac and Windows here:

The Ardent Roleplay app is free to download and free to play! 

There is free content to get started including all Mini Mode sets, free ready-to-play Adventures, and free core model packs that you can build your own AR encounters with using the Creation Kit.

There are also purchasable options: 

Adventures
These are ready-to-play campaigns and sessions that you can purchase from the Store section of the mobile app.

Catalog Purchasing
You can also purchase single packs, add-ons and player character models from our growing catalog.

Subscriptions
There are the GM and Player subscriptions available that will unlock more features and your own growing collection of AR models.

Yes! The Ardent Roleplay app is system agnostic which means it’s compatible with ALL RPG systems – hooray!

Search our catalog of AR models categorised into different genres and themes – more genres coming soon.

Of course! The app is designed to be a companion to your campaigns as well as being able to be used on its own. The markers (cards) can easily be incorporated with your already assembled models and terrain. Unlike virtual reality where you’re replacing real life, augmented reality adds to it and when you combine this with theatre of the mind, it’s the perfect mixing of mediums.

Short answer is no you don’t have to, but you can.
Ardent Roleplay lets the GM add the 3D models they want into the campaign when they want to. These include scenery, creatures, NPCs and props. It is very adaptable to the GMs wishes.  

One of the things we looked at is making sure that GMs and players have more time doing what they love – playing the game.

If you are looking to cut down on prep time, there is Mini Mode. This is a free and simplified mode that requires no preparation in the Creation Kit. Load in a Mini Mode set and start scanning cards to see animated AR miniatures.

You can use the GM Creation Kit to create your own AR Encounters from models in our Catalog. Or you can play one of our ready-to-play Adventures.

Creating your own AR Encounters
If you need help setting up your own AR Encounters in the GM Creation Kit you can refer to the Creation Kit User Manual, or our Create Your First AR Encounter walkthrough guide & video.

More Support
If your problem is still not resolved, join our Discord community, or you can get in touch with us through our Help Centre.  Complete a feedback form and we will assign you a personal tech goblin who will work with you through your issue until you are ready for your adventure!

Check the News Feed in the mobile app to read about the latest releases and updates. Press the ‘News’ button from the main menu. 

We also have a Patch Notes page dedicated to all of our latest updates which includes a detailed list of patch notes for each new version of Ardent Roleplay. You can also find patch notes for previous version here as well.

Encounter Cards

You will be using marker-based Augmented Reality using our Encounter Cards to scan & see amazing animated 3D models. 

As the AR markers, place the cards on your table where you want to position your animated models. Your device will recognise the card and track it’s position while the app is open – hover over, pinch zoom in and out and explore the new world that’s come to life in front of you!

Mini Mode
Cards are pre-assigned cards – simply load in a Mini Mode set and begin scanning cards to see amazing AR miniatures!

Encounter Mode
The AR models (Encounters) are assigned to cards by the GM using the Ardent Roleplay Creation Kit desktop app, or are pre-assigned from a ready-to-play Adventure.

The cards can also be used as narrative queues. Remember where your campaign’s storyline is at by using the cards as narrative queues. Any asset can be assigned to any card (using the Creation Kit), keep it simple by using related imagery connected to the encounter you’ve chosen. Linear or randomised, the power is in the GMs hands!

You do need our Encounter Cards cards to use Ardent Roleplay, but we do offer FREE print and play cards as printable PDFs or in a viewable Image Gallery. The cards can be printed or you can scan cards on a screen using the Ardent Roleplay app.

We’ve got a few different options for getting these wonderful hand-drawn cards into your hands. You can order professionally printed physical cards through DriveThruRPG.com  – or you can access our FREE print and play cards as printable PDFs or in a viewable Image Gallery.

Of course! The app is designed to be a companion to your campaigns as well as being able to be used on its own. The markers can easily be incorporated with your already assembled models and terrain. Unlike virtual reality where you’re replacing real life, augmented reality adds to it and when you combine this with theatre of the mind, it’s the perfect mixing of mediums.

Sparks | In-app Currency

Sparks are Ardent Roleplay’s in-app currency. You can gain sparks by purchasing Spark packs in the Store section of the mobile app.

Look out for promotions and sales where we might giveaway free Sparks or discounted Spark packs!

You can use these Sparks to purchase ready-to-play Adventures, Catalog content, or a one month Subcription.

You can subscribe to one of our automatically renewing subscriptions through the Store in the mobile app or Creation Kit. Alternatively you can purchase a single month subscription using Sparks in the mobile app.

As a subscriber, you can still use Sparks to buy content from our Catalog and Adventures. Subscribers receive a large discount off these products. If you purchase a Pack, Addon or Player Character from the Catalog with Sparks – this means you now own that content and will be able to access it even after your subscription ends.

You can use Sparks to purchase ready-to-play Adventures, Catalog content, or a one month Subcription.

You can do this through the Store in the mobile app.

Catalog Purchasing

You can purchase content packs, addons, or player character models from our Catalog instead of subscribing (or while subscribed). At the moment you can only purchase these through the mobile app but you can also browse content on our website.

In the mobile app
From the Main Menu, Go to the ‘Catalog’ button.
Or from the Store, go to the ‘Catalog’ button at the bottom of the screen.

Sparks
You will need to purchase this content with our in-app currency Sparks. You can purchase Sparks in the mobile app by going to the Store.

Using your content
Once you have purchased these items, you can create your own AR encounters using the GM Creation Kit.

You can purchase content packs, addons, or player character models from our Catalog whether you are a subscriber or not. While you have a GM Subscription, you have access to all premium content from the Catalog while you continue to be subscribed. If you decide to purchase packs, addons, or character models from the Catalog – this content will be yours to own and access even when your subscription ends. 

Subscribers also receive a large discount on content bought from the Catalog

At the moment you can only purchase these through the mobile app but you can also browse content on our website.

Content Packs and Addons
If you have successfully bought a pack or addon from the Catalog – you can now create AR Encounters with these models in the GM Creation Kit and host campaigns and session with the mobile app that your players can join. If you need help getting started follow our Create Your First AR Encounter guide and video

Player Characters
If you purchased a Player Character from the Catalog, you can now create a character in the mobile app using that model and join your GM’s Campaign in the mobile app. If you need help doing this, check out this article.

Adventures

AR Encounters pre-made for specific scenarios 
With an Ardent Roleplay adventure, you receive augmented reality encounterss – from scenery, creatures, NPCs to props – all preconfigured for specific adventure modules – ready to play!

The AR miniature encounters are already set up with different states to show players based on their investigations and actions during a game – and all are allocated to encounter cards – ready to go.

Adventures offer GMs the opportunity to jump into a session using augmented reality encounters without having to use the Ardent Roleplay Creation Kit to configure AR encounters yourself. 

If you are a time-poor GM, or a new GM still learning the ropes – Adventures are for you!

You can purchase Adventures in the mobile app by going to the Store and then the Adventures tab.

There are some FREE adventures you can claim to get started

For the other Adventures, you will need Sparks, (Ardent Roleplay’s in-app currency) to purchase them. You can purchase Sparks from the Sparks tab in the Store.

Once you have purchased an adventure in the mobile app, your adventure session will automatically be loaded in and ready to host from the Main Menu!

Playthrough Guides
For each adventure we have FREE playthrough guides available that provide information on how to use the AR Encounters for that scenario. You can find these guides on our website (see  Adventure listing pages) or on DriveThruRPG. There are also links to these guides in the descriptions of all Adventure store listings in the app where you purchase them.

For more detailed information on playing adventures follow this guide.

Playthrough Guides 
For each adventure we have FREE playthrough guides available that provide information on how to use the AR Encounters for that scenario. You can find these guides on our website (see  Adventure listing pages) or on DriveThruRPG. There are also links to these guides in the descriptions of all Adventure store listings in the app where you purchase them.

Typically the answer here is no. You can think of Ardent Roleplay Adventures as virtual miniatures supplements for specific modules and scenarios.

For licensed products – modules of scenarios are not included and will need to be accessed separately.

However, for original Adventures written by Ardent Roleplay (like The Beginning), we offer free adventure modules you can access from our website or DriveThruRPG.

Whilst our Adventure products typically don’t include the original modules, we do offer free playthrough guide PDFs that detail how to use the AR encounters to run the Adventure.

Subscriptions

Player Subscriptions

  • Receive access to all AR Character model options during your subscription, with new characters released monthly.
  • Keep access to all character models that released during the month in which you subscribed.

    For example: Subscribe anytime during November – gain ownership of all November’s character releases.

  • The value of your Player Subscription will only grow as more features continue to be added.

 

GM Subscription

  • Receive access to all AR models in our catalog during your subsccription, with new content packs and add-ons released regularly
  • Keep access to any content that released during the month in which you subscribed.

    For example: Subscribe anytime during November – you will gain ownership of all November’s content releases.

  • Subscribe to host sessions you prepared that include any premium content.
  • Access everything in the Player Subscription including access to all premium player Character models. New Character models released every month and more features to be added in time.

 

GM Pro Subscription

In addition to all the features of a regular GM Subscription, GM’s who purchase the GM Pro Subscription allow their players to chose from any of their premium character models for your campaigns.

Yes – the app can be used to run custom using the retained content from previous subscriptions and samplers adventures, and players can use the app to play in a game run by a game master who has a subscription, or using a free sampler session.

Yes – New content in the form of new AR 3D models are added regularly. Check back to our catalog regularly to see what’s new! More genres coming soon…

We also plan to release more app features for both players and GMs so follow our socials or sign up to our mailing list to find out when new features are added.

Users will be able to continue to use premium content that was released during their subscription period, and free sample content.

You can manage your Ardent Roleplay subscription from the respective Store page where you purchased your subscription. For example, if your subscription was purchased via the Ardent Roleplay Creation Kit (and Xsolla), you will need to return there in order to manage your subscription.

The subscription upgrade/downgrade process differs depending on where the subscription was purchased from.

 

Android (Google Play):

In order to upgrade (e.g. from Player subscription to GM subscription), simply purchase the higher subscription tier. Google Play will immediately upgrade the subscription, and any remaining time on your previous subscription will be prorated and credited to you.

At this time, subscriptions purchased on Android cannot be downgraded automatically. In order to downgrade your subscription (e.g. from GM subscription to Player subscription), you will need to note your subscription renewal date, stop your existing subscription from renewing, and then re-subscribe when your subscription expires.

 

iOS (App Store):

The Apple App Store will automatically handle any upgrade/downgrade process for your subscription. Open the Ardent Roleplay Store page from the mobile app and simply choose a new subscription to change to. 

When upgrading, you will receive a refund of the prorated amount of your original subscription, and your subscription will be upgraded immediately. When downgrading, your current subscription will continue until the next renewal date, and then automatically downgrade to the new subscription at that time.

 

Creation Kit (Xsolla): 

Please get in touch with us here if you have purchased a subscription via Xsolla and wish to change subscriptions. Please note that currently Xsolla subscription changes will require a full billing cycle in order to change.

Unfortunately there is no automatic process for this. We recommend the following steps:

  1. Take note of your subscription renewal date from the Store page of the Ardent Roleplay mobile app.
  2. Stop subscription from renewing on your older device. If you do not have access to the previous device anymore, you can stop the subscription here for Android, or you can follow the appropriate instructions here for iOS.
  3. On the recorded renewal date, re-subscribe on your new device to ensure you do not miss out on any newly released content. 

 

Alternatively, instead of subscribing on your new device, you can choose to subscribe through the Ardent Roleplay Creation Kit and the Xsolla payment platform.

Merch Store

We use the fulfillment company Printful to fulfill all our merch store products. Printful have fulfillment centres and partners across the globe including: USA, Canada, Australia, Spain, Mexico, Japan, and Latvia. Where your item is fulfilled and shippped from will depend on the product and where it is shipping to (the closest centre might be prioritised for example).

Please look at the shipping price charts on product listing pages:

T-shirts:

 

USA

EUROPE

EFTA STATES

CANADA

AUSTRALIA / NZ

JAPAN

WORLDWIDE

First product

AU$5.60

AU$6.20

AU$14.00

AU$8.40

AU$9.80

AU$7.25

AU$8.40

Additional product

AU$1.80

AU$1.55

AU$1.55

AU$1.75

AU$1.75

AU$1.80

AU$1.75

Hoodies:

 

USA

EUROPE

EFTA STATES

CANADA

AUSTRALIA / NZ

JAPAN

WORLDWIDE

First product

$6.50

$6.05

$10.99

$9.99

$10.99

$6.05

$9.99

Additional product

$2.00

$2.20

$2.20

$2.00

$2.00

$2.20

$2.00

Mugs:

 

USA

EUROPE

EFTA STATES

CANADA

AUSTRALIA / NZ

JAPAN

WORLDWIDE

First product

$6.99

$5.49

$10.99

$8.99

$8.99

$8.99

$8.99

Additional product

$4.00

$1.65

$1.65

$5.00

$4.00

$4.00

$4.00

Posters:

Sizes 12×16, 12×18, 16×20, 18×24

USA

EUROPE

EFTA STATES

CANADA

AUSTRALIA / NZ

JAPAN

WORLDWIDE

First product

$4.99

$5.61

$10.49

$5.99

$5.99

$5.99

$5.99

Additional product

$0.40

$0.25

$0.25

$0.25

$0.25

$0.25

$0.25

Size 24×36

USA

EUROPE

EFTA STATES

CANADA

AUSTRALIA / NZ

JAPAN

WORLDWIDE

First product

$5.99

$6.11

$10.99

$6.99

$6.99

$6.99

$6.99

Additional product

$0.40

$0.40

$0.40

$0.25

$0.25

$0.25

$0.25

Currently payments are made through Paypal or credit card.

Products are printed on demand so we can’t offer refunds, returns or replacements for buyer’s remorse or for customers ordering the wrong size. Please ensure you take note of the size charts and check you are ordering the correct size before ordering.

If your product appears faulty or damaged in transit, contact us with photos of the item and we will help organise a replacement for you.

You can contact us at:  store@ardentroleplay.com 

If your product appears faulty or damaged in transit, contact us with photos of the item within 4 weeks of receiving the product and we will help organise a replacement or a refund for you.

For items that appear lost in the mail, contact us within 4 weeks after the estimated delivery date.

You can contact us at:  store@ardentroleplay.com 

All merch store prices are shown in USD.

If you wish to cancel an oder, contact us and we will work with you. Our merch products are printed and fulfilled on demand so the sooner you contact us from time of order, the best chance we will be able to cancel the order for you. 
You can contact us at:  store@ardentroleplay.com 

Currently items can not be shipped to Cuba, Iran, Crimea, Syria, and North Korea. We can ship to all other countries and ship internationally!

Need more help?

You can also join our Discord community where you are welcome to ask questions. We can even arrange you a one-on-one demo with a member of the Ardent team if you're keen!